HEALTH INSURANCE COVERAGE
HOLISTIQ & Health Insurances.
Explained.
Most HOLISTIQ therapists and doctors are covered by either your complementary or basic health insurances. This means that you first pay the invoices we send you. Then, you get reimbursed for all or part of our services. The percentage that will be reimbursed to you ultimately depends on your insurance policy.
Which HOLISTIQ therapists are covered by insurance?
TEN Therapists (naturopaths), Nutritionists, TCM practitioners:
Most of them are covered by most complementary (Zusatz-) insurance plans.
If you have good coverage, you will only pay a small part from your own pocket.
Example: If a session costs CHF 163.– and your insurance covers the therapist 90%, you’ll be reimbursed CHF 146.70 — meaning you only pay CHF 16.30 out of pocket.
Not sure if you’re covered? We’ll help you check during your free discovery call.
Root-cause medical doctors
These consultations are fully covered by your basic insurance (Grundversicherung).
How does payment and reimbursement work?
Paying for Holistiq and getting reimbursed by your insurance are two separate steps:
1. You pay us directly
You’ll receive an invoice for each session or in up to 5 installments if you book a full plan. Once you’ve booked a plan, you commit to paying for the full duration.
2. You get reimbursed by your insurance
We’ll send you the right receipt to submit to your insurance:
- Basic insurance: for online doctors.
- Complementary insurance: for TEN Therapists (naturopaths), TCM Practitioners, and Nutritionists.
Most insurers reimburse you within around 15 days.
| Insurance | Product | Coverage of the services offered by our Therapists |
| AXA | Actif / Complet | 75% |
| ASSURA | Natura / Medna | CHF 50-130 per session |
| ATUPRI | Mivita / Reala / Intense | 50% |
| CSS | myFlex (Economy, Balance, Premium) | 75% |
| GROUPE MUTUEL | Alterna | 30%-90% |
| HELSANA | Sana / Completa / Completa Extra | 75%-100% |
| KPT | PULSE Top / Premium | 75% |
| SWICA | Completa Forte / Praeventa / Optima | 50%-80% |
| SANITAS | Vital Smart / Premium | 80% |
| SYMPANY | Plus / Premium with Natura | 80% |
| VISANA | Komplementär I–III | 90% |
FREQUENTLY ASKED QUESTIONS
Need assistance with your insurance choices?
Navigating the world of complementary insurance can be complex, but you’re not alone! Our expert team is ready to assist you in understanding your options and guiding you towards the best choices for your holistic health needs.
Don’t hesitate to reach out — we are here to help you make informed decisions with ease and confidence.